If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. With a Zen, spa-like feel, Fitness Connection takes an la carte approach to its services, including personal training, open gym memberships and a variety. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. So basically, I am not telling you so to bad.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. When I asked to speak to his boss, his reply was "we don't give out personal information". The Club manager is being short, rude, and disrespectful to a member. I am a little tired of taking cold showers in the morning.but I never said I wanted to quite. I never asked for any of this, I only provided feedback on what could be improved. I was then told maybe that "This may not be the right fit for you and your wellness journey." And they could cancel my membership. The only thing I said about the staff was - they don't re-rack the weights after they are done training someone. The club manager responded back to me telling me I was "degrading to his staff" and that I was "slandering the work ethic and integrity of my staff". While the club can encourage members to do so, they can *require* the Trainers to do this. And the Trainers in the club do this as well. TVs are broken often and stay that way for weeks on end. If we ask when it will be fixed, we are told that a case is open. The hot water in the men's room has been out for a month. I was not disrespectful, nor did I call anyone out by name, I basically said there are things wrong with the club and they should be fixed. I received a survey from Fitness connection which I filled out honestly.
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